Zingers - January 2008 Zinger - "Renewal? Which Policy? On What?"
"Renewal? Which Policy? On What?"
Zingers - January 2008 Zingers Teaser
I was in stocking feet in the tiny lobby/show room of a custom Boot maker. The owner had built me a pair of boots many months ago, now I was waiting for new heel lifts. A lady entered the store, glanced at me and called out loudly, "Peter King, are you in?" After a moment, she loudly repeated this. Peter, the owner, appeared.
Without offering to shake hands, or any other greeting, she said,
"How"s business? Are you busy? I hate to barge in, but your insurance is up for renewal."
"Renewal? Which policy? On what?"
This Zinger, like all Zinger's carries a powerful message to you, if you are running your own business, a large company, a sales and marketing team or working hard to make a personal sales quota and the income goal that you want.
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Labels: attitude, business, communication, Customer Satisfaction, first impressions, zingers



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